In terms of whether you can call a plumber for services during the current government lockdown restrictions, the simple answer is YES with the following considerations.

As we enter 2021, the United Kingdom is still plunged into many restrictions brought about by the ongoing Coronavirus pandemic. With many businesses forced to close, you may be wondering whether to call Synergy to solve a plumbing or heating problem. Thankfully, plumbing and heating work is deemed as an essential service meaning that we can still come to your house or business property in order to solve an issue.

Much like with the construction industry, the plumbing sector is of vital importance to the community. Many plumbing and heating issues are a matter of health and safety, and cannot wait weeks, or even days, before they receive attention. The government understands that plumbers must be able to do this type of work in order for society to function as it should. So, if you have a block or a leak, or if you are having boiler or heating problems, please don’t hesitate to give us a call. The significance of hot water and a warm house cannot be downplayed, so don’t be afraid to get in touch with Synergy.

Are Synergy Covid-Secure?

We brought in a range of safety measures in 2020 that are under constant review to make sure that our clients receive a covid safe service. Here are those measures for your peace of mind:

Online Plumbing and Heating Quotations

Where possible, we will provide a quotation online if you are able to send photographs or video, and an explanation of the problem. This is not always possible but is a good way to reduce physical meetings where appropriate.

Protective Gear

Synergy engineers will always enter your house with a mask and shoe coverings.

Social Distancing

Our engineers will respect social distancing measures and adhere to current guidelines when inside your property.

Please note that making interactions safe is a two-way process. Please inform us if there are any changes to your circumstances, such as if anyone in your household tests positive, or begins to display symptoms of COVID-19.

Our sole aim is to deliver a service in Loughborough, Shepshed, Hathern, Kegworth and the East Midlands that will maintain confidence levels. We know that times are challenging, but don’t suffer in silence if you are having plumbing or heating difficulties. Synergy Plumbing Services are you local, well-reviewed, team that can get the job done fast and safe.

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